Solstice Owl

17 Chancery Lane
London WC2A 1PL
United Kingdom
Phone: +442072428373
Email: info@solstice-owl.com

Terms of Service

Last Updated: November 18, 2024

Agreement to Terms

Welcome to Solstice Owl. These Terms of Service govern your access to and use of our website, services, and any related content. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our services.

We reserve the right to update or modify these Terms at any time. Your continued use of our services following any changes indicates your acceptance of the updated Terms. We recommend reviewing this page periodically to stay informed of any modifications.

Acceptable Use Policy

Permitted Uses

You may use our services for the following purposes:

  • Browsing and accessing information about our game development services
  • Contacting us regarding project inquiries and service questions
  • Engaging with our content for informational and educational purposes
  • Requesting quotes or consultations for game development projects

Prohibited Activities

When using our services, you agree not to:

  • Use our services for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to our systems, networks, or user accounts
  • Interfere with or disrupt the operation of our services or servers
  • Upload or transmit viruses, malware, or other harmful code
  • Collect or harvest information about other users without their consent
  • Impersonate any person or entity or misrepresent your affiliation
  • Engage in any form of automated data collection or scraping
  • Use our services to send spam, unsolicited communications, or marketing materials

Service Access Requirements

To access certain features of our services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

Fair Usage Guidelines

We expect all users to interact with our services in a respectful and professional manner. Abusive, harassing, or inappropriate behavior toward our team or other users will not be tolerated and may result in termination of access to our services.

Account and Access Management

Account Creation and Requirements

While most of our website content is accessible without registration, certain services may require account creation. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any suspected unauthorized access

Account Security Responsibilities

You are solely responsible for maintaining the security of your account credentials. We recommend using strong passwords and not sharing your login information with others. We are not liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

  • You violate these Terms of Service or our Acceptable Use Policy
  • Your account shows signs of fraudulent or suspicious activity
  • We are required to do so by law or legal process
  • Your actions pose a risk to our services, systems, or other users

Upon termination, your right to use our services will immediately cease. We may retain certain information as required by law or for legitimate business purposes.

Multiple Account Policies

Creating multiple accounts for the purpose of circumventing restrictions or engaging in prohibited activities is not permitted and may result in termination of all associated accounts.

Service Availability and Modifications

Service Uptime and Maintenance

While we strive to maintain continuous availability of our services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to scheduled maintenance, system upgrades, or circumstances beyond our control. We will make reasonable efforts to provide notice of planned maintenance when possible.

Feature Availability

Not all features and services may be available to all users at all times. Availability may depend on factors such as your location, account type, or service tier. We reserve the right to add, modify, or discontinue features at our discretion.

Geographic Restrictions

While we provide services globally, certain features or content may be restricted in specific geographic regions due to legal requirements, licensing restrictions, or technical limitations.

Service Modifications and Updates

We reserve the right to modify, update, or discontinue any aspect of our services at any time without prior notice. These modifications may include changes to features, functionality, pricing, or availability. Your continued use of our services following such changes constitutes acceptance of the modifications.

Intellectual Property Rights

Content Ownership

All content available through our services, including text, graphics, logos, images, software, and other materials, is owned by Solstice Owl or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

User-Generated Content Rights

If you submit content to us, such as feedback, suggestions, or project information, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and incorporate such content for business purposes. You represent that you have all necessary rights to grant this license.

License Grants

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. This license does not include any right to resell, redistribute, or commercially exploit our services or content.

Copyright and Trademark Notices

All trademarks, service marks, and trade names displayed on our services are the property of Solstice Owl or their respective owners. Nothing in these Terms grants you any right or license to use these marks without prior written permission.

Payment Terms and Billing

If you engage our services for paid projects:

  • Pricing and Fees: Service pricing is as quoted in proposals or service agreements. All fees are in USD unless otherwise specified.
  • Payment Terms: Payment terms will be outlined in individual service agreements and may vary based on project scope and duration.
  • Invoicing: Invoices will be provided as specified in service agreements. Payment is due within the timeframe indicated on each invoice.
  • Late Payments: Late payments may be subject to additional fees and may result in suspension of services.
  • Refunds: Refund policies will be specified in individual service agreements and depend on project stage and deliverables completed.

Disclaimers and Limitations

Our services are provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or completeness of our services or content. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific outcomes or results from using our services. Success in game development depends on numerous factors beyond our control, including market conditions, execution quality, and ongoing effort.

Contact Us

If you have questions about these Terms of Service, please contact us:

Solstice Owl

17 Chancery Lane

London WC2A 1PL

United Kingdom

Email: info@solstice-owl.com

Phone: +442072428373